FAQ






  • What is ForwardsTrader.com?

    ForwardsTrader.com is a site which provides an online platform to help users find counterparties with which to contract on a forward basis.


  • How does the site work?
    Registered users enter into forward contracts directly with each other by posting and booking loads on the site. For more detail on how the site works, see the tutorial by clicking here.


  • What is the difference between a BID and an OFFER?
    Posting a BID is an indication that you are willing to "buy" the product at the specifications you described. An OFFER is an indication you are willing to "sell" the product at the specifications you described.


  • Can I cancel a contract I enter into on the site?
    Forward contracts are legally binding. If you need to cancel a contract, you will have to make arrangements with the party you contracted with.


  • Is ForwardsTrader.com a broker?
    Like a broker, ForwardsTrader.com helps users find counterparties with which to contract on a forward basis. However, unlike a broker, ForwardsTrader.com does not charge a fee based on tonnage/volume. Instead ForwardsTrader.com charges a flat monthly rate which is less than the typical brokerage fee for one 100 ton contract.


  • Is ForwardsTrader.com a clearinghouse?
    No. ForwardsTrader.com is not a clearinghouse. It is simply a platform with which to bring buyer and seller together.


  • Does ForwardsTrader guarantee contracts agreed to on their site?
    No. Becuase ForwardsTrader.com is not a clearinghouse, it offers no guarantees on the contracts agreed to upon their site. Contracting parties bare the risks of non-performance.


  • Can I make my offers dependent upon a credit review of the buyer?
    Yes. Sellers reserve the right to sell their loads dependent upon the credit of the counterparty. This is agreed to in the terms of service when users sign up.


  • Can ForwardsTrader.com email me when a commodity/energy I am interested in is posted to the site?
    Currently this function is not available. However, it is our intention to include this functionality with the next release of upgrades.


  • How do referrals work?
    For every standard user that signs up via your referral, you will receive one month free. To send a referral email, once logged in use the "Manage Refer a Friend" link on the left column menu. An email with a link will be sent to the person you are referring. If they use this link to sign up, your account will be credited automatically.